Lexit / Idnet - Service Desk
High Priority Incidents

Please be adviced -Incidents with Priority-1 or Priority-2 to be called in in addition to being created in the portal!

Please call +46 31 760 51 80
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Please be advised that we will transition to a new case management system in September. Temporary delays in response and processing times may occur during this period.

We appreciate your understanding!

  1. Lexit / Idnet - Service Desk
  2. Idnet Service Desk

Idnet Service Desk

Welcome! You can raise a ticket to our Service Desk using the options provided.

  • Incident

    An unplanned interruption to a service or reduction in the service quality

  • Service Request

    A formal request for something new to be provided. Ex. RMA Requests, Battery swap, Move asset to new site

  • Change Request

    A formal proposal to alter an existing product or service

Powered by Jira Service Management
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